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We provide support on a per incident basis to non-enterprise customers. For enterprise customers support comes as part of a package with an enterprise version of Avetti Commerce.
From time to time we also have training webinars or can even come on site if needed to provide training to your development, catalog administration, marketing or customer service staff.
If you have complex needs then note that we specialize in difficult integration and customization. If you need to have our software integrated into your systems and you don't have the staff or enough staff we can either help with part of the project or we can complete it fully on a turnkey basis. At minimum we recommend that if any core feature of Avetti Commerce needs to change it is more efficient if we do the feature change for you and provide to you either an API or web services layer interface to call.
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Services
Customization, Training and Support Services
Support and Training Services
We provide support on a per incident basis to non-enterprise customers. For enterprise customers support comes as part of a package with an enterprise version of Avetti Commerce.
From time to time we also have training webinars or can even come on site if needed to provide training to your development, catalog administration, marketing or customer service staff.
Software Customization
If you need a small change to how the software works we can do it faster and more reliably than your staff.If you have complex needs then note that we specialize in difficult integration and customization. If you need to have our software integrated into your systems and you don't have the staff or enough staff we can either help with part of the project or we can complete it fully on a turnkey basis. At minimum we recommend that if any core feature of Avetti Commerce needs to change it is more efficient if we do the feature change for you and provide to you either an API or web services layer interface to call.
View the Demo store view store